Hey Again...
I’m Jessica

A Front-End Developer turned UX Designer.

After spending 10+ years as a front-end developer, I became interested in learning about UX design. I wanted to be part of the conversation before development. Learning how to identify the needs of the user is the first step in designing a product and a step in the right direction for my career goals. I bring a lot of functional experience and a solid understanding of the importance of accessibility. I’ve also come to understand the importance of UX research. It provides us with the evidence behind our decision making and ensures we are heading down the right design path.

My Superpowers have been developing over the past 10 years...

My development experience has had a large focus on web accessibility. I consider this often because I have family members who rely heavily on accessibility features to ensure they have access like everyone else. It hasn't been an easy road to convince team members or clients about the importance of these standards. This only fuels my “nagging” desire to mention it at every project planning session.

Working with talented designers has taught me to identify good design and be able to point out when certain aspects are missing. I’ve also had to learn to improvise the mobile and responsive versions of many websites. This allows me to find and implement solutions to challenges posed by the client in a quick and timely manner. If you think about it, I've been immersed in UX for most of my career.

A bit of History

Starting over a decade ago...

I obtained an Advanced Diploma in Computer Programming and Analysis from Seneca College and more recently a Bachelor of Science in Information Technology from Florida International University (FIU). While studying in Florida, I worked as a research programmer for the university and my main project was to develop a scheduling system for virtual machines so students could take their networking exams. There was never a dull moment.

After university, I joined The Pixel Shop (TPS) and became a lead front-end developer where some of my projects included Elizz, Food Banks Canada, Ontario Public Health Association, Saint Elizabeth Health Care, The Works, Oliver & Bonacini Events and DesignThinkers (my favourite). It was at TPS where I first developed an interest in interaction design and with each project I learned more and more about the importance of intuitive design. I’m very grateful to have worked for a company that had such great mentors.

My Process

By defining a guide for the UX research process, you can standardize deliverables and provide evidence and accountability for the decision making.

The goal is to provide an evidence based process, which answers the question of ‘why’ in our designs.

1

Understand the Problem

2

Research

3

Ideate

4

Prototype

My Recent Work

Rehab2Go

UX Research & Design

A redesign opportunity for a massage delivery service that focuses on the user experience.

Ignite Knowledge Centre

Front-end Development

A members community and repository for knowledge on foodbank guidelines

Saint Elizabeth Health Care

Web Development

A responsive site featuring blogs, a system integration with a leading HR platform.